Cheyenne Mountain Resort › FAQs
Know before you goCheyenne Mountain Resort FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9What is the address of Cheyenne Mountain Resort?
Cheyenne Mountain Resort is located at 3225 Broadmoor Valley Road, Colorado Springs, Colorado, 80906, US.
Is Cheyenne Mountain Resort family-friendly?
Yes. The resort markets itself as family-oriented with pools, a kiddie pool and splash pad, golf, courts, lake activities, and an on-site arcade/game room.
Does Cheyenne Mountain Resort charge a resort fee?
Yes. The resort applies a nightly resort fee that covers amenities such as fitness center and pool access, in-room bottled water and coffee, and Wi‑Fi.
Is Wi‑Fi included at Cheyenne Mountain Resort?
Yes. Complimentary wireless internet is available throughout the resort, including guest rooms and public areas.
What dining options are available on property?
On-site dining includes Mountain View Restaurant (breakfast buffet), Gates Grille (lunch & dinner), Elevations Lounge (bar and Colorado-inspired menu), and The General Store (coffee and grab-and-go items).
Does Cheyenne Mountain Resort have a spa and fitness center?
Yes. The resort has Alluvia Spa & Wellness Retreat and a 9,000-square-foot fitness center; spa services include massages, facials, and body treatments.
Are there pools and lake activities at Cheyenne Mountain Resort?
Yes. The resort features multiple indoor and outdoor pools, a seasonal adults-only pool, waterslides, and a private 35-acre lake offering kayaking and paddleboarding (lake swimming is not permitted).
Is parking available at Cheyenne Mountain Resort?
Yes. Valet parking and self-parking are available on site; specific valet rates and self-parking surcharges are listed by the resort.
How far is Cheyenne Mountain Resort from Colorado Springs Airport?
Hyatt's information lists Colorado Springs Airport (COS) about 9.8 miles from the resort; travel times vary by traffic.
Age policy & families
8Is Cheyenne Mountain Resort an all-ages property?
Yes. The resort welcomes families and provides child-focused amenities such as a kiddie pool, splash pad, playground, and family pools.
What is the minimum age to check in at Cheyenne Mountain Resort?
The primary guest checking in must be at least 21 years old, though children and families are welcome to stay in the room.
How many children can stay free in a room?
Up to three children aged 17 and under can stay free in the same room as a parent or guardian when using existing bedding.
Are there kids' pools and water features?
Yes. The Aquatics Center and resort pools include a kiddie pool and splash pad plus waterslides in the pool complex.
Can children use the spa at Cheyenne Mountain Resort?
No. Guests under 16 years old are not permitted in the spa, though the spa does offer Teen Spa Packages for older teens.
Is there on-site childcare or kids' programming?
The dossier does not list supervised childcare or a kids' club by name; please contact the resort directly for current childcare or programming options.
Are family rooms or sofa-bed rooms available?
Yes. Room types include options with a sofa bed such as Room, with Sofa bed, Resort View and Room, with Sofa bed, Mountain View, which can accommodate families.
Can families access the private lake and beach?
Yes. Families may use the private 35-acre lake for seasonal kayaking, paddleboarding, and beach activities, but swimming in the lake is not allowed.
Check-in & hotel policies
10What are the check-in and check-out times at Cheyenne Mountain Resort?
Standard check-in begins at 4:00 PM and check-out is by 11:00 AM.
What is the resort's minimum age for the primary guest at check-in?
The primary guest checking in must be at least 21 years old.
Does Cheyenne Mountain Resort accept cash for payment?
No. The resort operates a cash-free environment and accepts credit and debit cards and other contactless forms of payment.
Will the hotel place a hold on my card at arrival?
Yes. The hotel authorizes room and tax charges plus an additional incidental hold per night on the guest's card; using a debit card may result in an immediate withdrawal.
Is valet parking available and is there a fee?
Yes. Valet parking is available for a fee; self-parking is also offered and may carry a surcharge.
Does Cheyenne Mountain Resort have an airport shuttle?
An airport shuttle service is listed as available for guests; confirm availability and rates with the resort before travel.
Is there a resort fee and what does it cover?
Yes. A nightly resort fee is charged per room and commonly covers items such as fitness center and pool access, in-room coffee and bottled water, spa access, and Wi‑Fi; exact inclusions should be confirmed with the resort.
Are pets allowed at Cheyenne Mountain Resort?
Yes. The resort is dog-friendly; third-party booking sites list limits of up to two dogs per room with weight limits and fees, and service animals are exempt from fees.
Is the property wheelchair accessible?
Yes. The resort provides a wheelchair-accessible path of travel, an accessible registration desk, and accessible spa features; accessible rooms are available.
What are the fitness center hours?
The fitness center hours listed are Monday–Friday 5:30 AM–7:00 PM and Saturday–Sunday 7:00 AM–7:00 PM; confirm current hours with the resort.
Rooms & suites overview
9What room types does Cheyenne Mountain Resort offer?
Room types include: Room, Resort View (High Floor); Room, Resort View; Room; Room, with Sofa bed, Resort View; Presidential Suite; Room, Mountain View; Room, Bathtub; and Room, with Sofa bed, Mountain View.
Which rooms have sofa beds for families?
The rooms with sofa beds are Room, with Sofa bed, Resort View and Room, with Sofa bed, Mountain View.
Which rooms offer mountain views?
Rooms with 'Mountain View' in the name — including Room, Mountain View and Room, with Sofa bed, Mountain View — offer mountain views; there are also Resort View options and a high-floor Resort View.
What bed types are available in the standard Room?
The listing for Room indicates options with 1 King Bed or 2 Queen Beds.
Does the Presidential Suite have a King bed?
Yes. The Presidential Suite lists 1 King Bed.
Are there rooms with bathtubs?
Yes. The Room, Bathtub is offered with 2 Queen Beds.
Is Wi‑Fi included in guest rooms?
Yes. Complimentary wireless internet is provided throughout guest rooms and public areas.
Is room service available and what are the hours?
Yes. In-Room Dining is available daily with breakfast from 7:00 AM–11:00 AM and dinner from 4:00 PM–9:00 PM.
How many total rooms and suites does Cheyenne Mountain Resort have?
The resort has 316 guest rooms, including five presidential suites, spread across the property.
Room by room
75Room, Resort View (High Floor)
What does the Resort View Room look out on at Cheyenne Mountain Resort?
This high-floor room faces the resort grounds , with views over the property's lake, pools and greenery from a private balcony or patio. It is a good pick if you want to see the resort laid out below you rather than a single landmark.
How are the beds arranged and how many people can the room sleep?
The room has 1 king bed with premium, hypoallergenic bedding and is set up for up to 3 guests . A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones.
Does the room have a balcony, and how would I use it?
Yes, the room has a private balcony or patio . It is a quiet spot for morning coffee from the in-room coffee/tea maker or for taking in the mountain air and the views over the grounds.
What is the bathroom like?
The private bathroom has a shower/bathtub combination. It comes stocked with bathrobes, shampoo, soap, a hair dryer, towels and toilet paper.
Is this room a good choice for families?
It can work well. The room offers a free crib , a rollaway option for a surcharge, and connecting rooms for larger groups. The resort also has a kiddie pool and splash pad, a private lake and a children's menu at some dining venues. Up to 3 children aged 17 and under can stay free in a parent's room using existing bedding.
What in-room comforts and work facilities does the room offer?
You get a 60-inch TV with premium channels , free Wi-Fi, a mini-fridge, complimentary bottled water, a coffee/tea maker and an in-room safe. For longer stays there is a desk with a chair and laptop workspace, a wardrobe or closet, an iron and ironing board, a phone with free local calls and daily housekeeping. Air conditioning and heating keep the room comfortable in every season.
What does the resort fee cover, and what are the check-in details?
Cheyenne Mountain Resort charges a $40 nightly resort fee (plus tax, subject to change), billed per room. It includes amenities such as pool and fitness center access. Check-in is at 4:00 PM , check-out is at 11:00 AM , and the guest checking in must be 21 or older .
What is there to do on the property beyond the room?
The resort is a self-contained destination. It has an indoor pool, a seasonal 50-meter Olympic-size outdoor pool, a kiddie pool and splash pad, and a seasonal private 35-acre lake for kayaking and paddleboarding ( swimming in the lake is not permitted ). You will also find Alluvia Spa & Wellness Retreat, sixteen tennis courts and eight pickleball courts, and a 9,000-square-foot fitness center.
Can I eat in the room, and can I bring my dog?
Room service runs on limited hours , and the Mountain View Restaurant serves a breakfast buffet. The General Store in the lobby has coffee, smoothies and grab-and-go snacks. Cheyenne Mountain Resort is also dog-friendly : dogs only, up to 2 per room and 80 lbs each, with a per-pet daily fee and a refundable deposit. Service animals are exempt from fees.
Room, Resort View
What does the Resort View room at Cheyenne Mountain Resort look out on?
This room faces the resort grounds . It has a private balcony or patio , so you can sit outside in the mountain air without leaving the room.
How are the beds set up and how many people does the room sleep?
The room has two queen beds with premium, hypo-allergenic bedding and sleeps 4 guests . That suits two couples, a family or a small group. A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones.
Is the Resort View room a good choice for families?
Yes. The resort is family-oriented, and up to 3 children aged 17 and under can stay free in the same room as a parent or guardian when using existing bedding. Connecting rooms are available if your party needs more space. The guest checking in must be 21 or older.
What is the bathroom like?
It is a private bathroom with a shower and bathtub combination . Bathrobes, a hair dryer, shampoo, soap, towels and toilet paper are provided.
What in-room comforts and work facilities does this room offer?
You get a 60-inch TV with premium channels , a coffee and tea maker , free bottled water and a mini-fridge. There is also free Wi-Fi , a desk with chair, a laptop workspace, a safe, an iron and ironing board, a wardrobe or closet, and a phone with free local calls. Housekeeping comes daily, and room service runs during limited hours.
What does the resort fee cover at Cheyenne Mountain Resort?
The resort fee is $40 per room per night plus tax , and it is subject to change. It covers services that enhance your stay. These include pool access, the fitness center, beach access , in-room bottled water and coffee. The fitness center is a 9,000-square-foot facility, and classes such as spin and yoga cost extra.
Where can we swim, and is the lake open for swimming?
The resort has an indoor pool open year-round and a heated resort pool at the main lodge , open daily 8:00 am to 10:00 pm all year. In season there is a 50-meter Olympic-size outdoor pool, a kiddie pool and splash pad, and a waterslide. The 35-acre private lake is for kayaking, paddleboarding and beach volleyball . Swimming in the lake is not permitted . The seasonal adults-only pool is for guests 21 and over.
Where can we eat without leaving the resort?
Mountain View Restaurant serves a breakfast buffet with terrace seating overlooking the Front Range. Elevations Lounge serves Colorado-inspired lunch, dinner and cocktails. The General Store in the lobby has coffee, smoothies, ice cream and grab-and-go snacks from 6:30 AM. Gates Grille at the golf course is open to resort guests Wednesday through Sunday. In-room dining is also available for breakfast and dinner.
How do we get there, and what are the parking options?
Colorado Springs Airport (COS) is about 9.8 miles away, and Denver International is about 88 miles. A fee-based airport shuttle is available. On site there are valet and self-parking options . Valet is $20 for 30 minutes to 4 hours, $30 for 4 to 8 hours, and $40 for 8 hours or overnight. A car is generally useful for exploring beyond the resort, such as Garden of the Gods and Cheyenne Mountain Zoo.
What should I know about check-in, payment and bringing a dog?
Check-in is at 4:00 PM and check-out at 11:00 AM . The resort is cash-free and accepts credit cards, debit cards and contactless payment. At arrival the hotel places an authorization for the room and tax plus $50 per night for incidentals , so a credit card is preferable to a debit card. The resort is dog-friendly (dogs only, up to 2 per room, 80 lbs maximum each). The fee is about $35 per pet per day plus a refundable $50 deposit per stay.
Room
How are the beds arranged in the Room at Cheyenne Mountain Resort, and how many guests does it sleep?
The Room is set up with 1 King or 2 Queen Beds and sleeps up to four guests . Bedding is premium and hypo-allergenic. Families of four will usually want the two-queen layout, while couples or solo travelers may prefer the king.
Does the Room have a balcony or patio?
Yes, the Room has a balcony or patio that extends your living space outdoors. The resort sits at the foot of the Pikes Peak Range and Cheyenne Mountain, so it is a pleasant spot for a morning coffee from the in-room coffee/tea maker.
What is the bathroom like?
The private bathroom has a shower/bathtub combination , bathrobes, a hair dryer, shampoo, soap, towels and toilet paper, so there is nothing extra to pack. The tub-and-shower setup is handy for bathing younger children.
Is the Room a good fit for families with young children?
Yes, it is family friendly. A free crib can be provided and a rollaway bed is available for a surcharge . Up to three children aged 17 and under can stay free with a parent or guardian when using existing bedding. Larger families can ask about connecting rooms . The primary guest checking in must be 21 or older.
Can I work from the Room during my stay?
Yes. The Room has a desk, desk chair and laptop workspace , with free Wi-Fi and complimentary local calls. An iron and ironing board and a wardrobe or closet are also in the room.
What snacks, drinks and in-room dining can I count on?
The Room has a mini-fridge , free bottled water and a coffee/tea maker . Room service runs on limited hours. On property, Mountain View Restaurant serves a breakfast buffet and The General Store in the lobby offers coffee, smoothies, ice cream and grab-and-go snacks.
What does the resort fee include for guests in this Room?
Cheyenne Mountain Resort charges a nightly resort fee of $40 plus tax , billed per room. It is listed as covering amenities such as pool access, beach access and the fitness center . The fitness center is a 9,000-square-foot space with weights and cardio machines, and classes such as spin and yoga cost extra.
What are check-in and check-out times, and is there anything to know about payment?
Check-in is at 4:00 PM and check-out at 11:00 AM . The resort is cash-free, so bring a credit card. At arrival the hotel authorizes the room and tax charges plus $50 per night for incidentals , and a debit card is discouraged because the authorization is withdrawn immediately.
What is there to do nearby, and will I need a car?
The resort is largely self-contained, with pools, tennis and pickleball courts and a private 35-acre lake for kayaking and paddleboarding. Swimming in the lake is not permitted. A car is generally needed to explore off-property. Cheyenne Mountain Zoo is about 4 miles away and Garden of the Gods is roughly a 13-minute drive. Colorado Springs Airport is about 9.8 miles from the resort.
Room, with Sofa bed, Resort View
How are the beds arranged in the Room with Sofa bed, Resort View at Cheyenne Mountain Resort?
The room has 1 King Bed and 1 Double Sofa Bed and sleeps up to 4 guests . The king suits two adults, and the double sofa bed gives children or a second couple their own sleeping space. Bedding is premium and hypo-allergenic.
Does this room have a balcony, and what does it look out on?
Yes, the room has a balcony or patio and a Resort View . The resort sits at the foot of the Pikes Peak Range and Cheyenne Mountain on a 217-acre property, so it makes a pleasant spot for morning coffee from the in-room coffee/tea maker.
What is the bathroom like?
The room has a private bathroom with a shower/bathtub combination . It comes with bathrobes, a hair dryer, shampoo, soap, towels and toilet paper.
Is this room a good choice for families?
Yes. The room is family friendly, with a free crib , a rollaway or extra bed available for a surcharge, and connecting rooms for larger groups. Up to 3 children aged 17 and under stay free with a parent or guardian when using existing bedding. The resort also has a kiddie pool, a splash pad and a private lake. The primary guest checking in must be 21 or older.
What in-room comforts can I expect?
Expect a 60-inch TV with premium channels , a coffee/tea maker , a mini-fridge and complimentary bottled water. Free WiFi , a safe, a desk with chair, an iron and ironing board, air conditioning and heating are also included. Room service runs daily on limited hours, and housekeeping is daily.
What does the nightly resort fee cover?
The resort charges a $40 nightly resort fee per room, plus tax. Aggregator listings show it covering pool access, beach access, fitness center access, fitness/yoga classes, in-room bottled water and coffee, and Wi-Fi. The fitness center is a 9,000-square-foot space with weights and cardio machines, and classes may cost extra.
What is there to do on the property during a stay?
The resort has an indoor pool open year-round , a heated resort pool at the main lodge, a seasonal 50-meter Olympic-size outdoor pool and a private 35-acre lake. The lake offers kayaking, paddleboarding and beach volleyball, but swimming in the lake is not permitted. There are sixteen tennis courts and eight pickleball courts, and the Pete Dye-designed Country Club of Colorado is about a 5-minute walk (0.3 miles) away. Alluvia Spa & Wellness Retreat offers massage, facials and body and nail treatments.
Where can I eat, and can I have breakfast near the room?
Mountain View Restaurant serves a breakfast buffet with terrace seating overlooking the Front Range. Elevations Lounge serves lunch and dinner with Colorado flavors, and The General Store in the lobby offers coffee, smoothies, ice cream and grab-and-go snacks from 6:30 AM. Gates Grille , at the golf course, is open to resort guests. In-room dining is also available for breakfast and dinner.
Can I bring my dog, and how do I get to the resort?
The resort is dog-friendly . Booking sites list a maximum of 2 dogs per room, up to 80 lbs each, at about $35 per pet per day plus a refundable $50 deposit. Colorado Springs Airport (COS) is about 9.8 miles away, and an airport shuttle is available. A car is generally useful for exploring Garden of the Gods, Cheyenne Mountain Zoo and Pikes Peak. Check-in is at 4:00 PM and check-out at 11:00 AM.
Presidential Suite
What does the Presidential Suite at Cheyenne Mountain Resort look out on?
The suite has a balcony or patio with sweeping mountain and private lake views . The resort sits at the foot of the Pikes Peak Range and Cheyenne Mountain, and its private 35-acre lake is part of the scenery.
How are the beds arranged and how many guests can the suite sleep?
The Presidential Suite has 1 king bed with premium hypo-allergenic bedding and sleeps up to five guests . A rollaway or extra bed can be added for a surcharge, and a complimentary crib is available for families with a little one.
Is the Presidential Suite a good choice for families?
Yes. The suite is designed for family stays, with a free crib , a rollaway option and room for five. Up to three children aged 17 and under can stay free with a parent or guardian using existing bedding. The resort has a kiddie pool and splash pad, and Gates Grille has a children's menu. Connecting rooms are available if your group is larger.
What is the bathroom like?
The suite has a private bathroom with a shower/bathtub combination . It comes with bathrobes, a hair dryer, shampoo, soap, towels and toilet paper.
What is included in the suite for a longer stay?
The suite has air conditioning and heating , a wardrobe or closet, an iron and ironing board, a desk with a chair and laptop workspace, a safe, and a phone with free local calls. There is also a mini-fridge, a coffee/tea maker and complimentary bottled water. Housekeeping is daily, and Wi-Fi is free.
What does the nightly resort fee cover?
The resort charges a $40 nightly resort fee (plus tax, subject to change), billed per room. It enhances access to on-site facilities such as the pools and the 9,000-square-foot fitness center, which includes weight and cardio equipment. Spin and yoga classes cost extra.
Where can I eat, and can I dine in the suite?
In-Room Dining serves breakfast from 7:00 AM to 11:00 AM and dinner from 4:00 PM to 9:00 PM. On property, Mountain View Restaurant serves a breakfast buffet with terrace seating overlooking the Front Range. Elevations Lounge serves lunch and dinner with Colorado flavors, and Gates Grille at the golf course is open Wednesday to Sunday. The General Store in the lobby has coffee, smoothies, ice cream and grab-and-go snacks from 6:30 AM to 5:00 PM.
What are the pool and recreation options for guests staying in the suite?
The resort has a year-round heated resort pool and hot tub at the main lodge, open 8:00 AM to 10:00 PM, and an indoor pool open year-round. In season there is a 50-meter Olympic-size outdoor pool, a kiddie pool and splash pad, and an adults-only (21+) pool. The 35-acre lake offers kayaking and paddleboarding, but swimming in the lake is not permitted . The resort also has tennis and pickleball courts.
Can I bring my dog, and what should I know about arrival?
Cheyenne Mountain Resort is dog-friendly , with small grassy pet relief areas on the property. Booking sites list dogs only, up to two per room and 80 lbs each, with a per-pet fee and a refundable deposit. Check-in is at 4:00 PM and check-out at 11:00 AM . The primary guest checking in must be 21 or older. The resort is cash-free and accepts credit and debit cards, and it places a $50 per night incidental authorization on your card.
Do I need a car, and is parking available?
A car is generally useful for exploring beyond the resort, including Garden of the Gods, Cheyenne Mountain Zoo and Pikes Peak. Valet parking is available at $20 for 30 minutes to 4 hours, $30 for 4 to 8 hours and $40 for 8+ hours or overnight, and self-parking is also offered on site. Colorado Springs Airport is about 9.8 miles from the resort.
Room, Mountain View
What does the Room, Mountain View at Cheyenne Mountain Resort look out on?
The room faces the mountains, and the resort sits at the foot of the Pikes Peak Range and Cheyenne Mountain . You get a private balcony or patio from which to enjoy the fresh Colorado air and the scenery. The exact outlook can differ from room to room, but the mountain setting is the point of this category.
How are the beds arranged and how many guests does the room sleep?
Choose 1 King or 2 Queen Beds , and the room sleeps up to 4 guests . Premium, hypo-allergenic bedding is standard. A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones. Connecting rooms are offered if your group needs more space.
Does the room have a balcony or patio, and how would I use it?
Yes, the room has a private balcony or patio . It works well for morning coffee from the in-room coffee/tea maker or a quiet moment with the mountain view after a day of golf, tennis or time at the pools.
What is the bathroom like?
It is a private bathroom with a shower/bathtub combination . It comes with bathrobes, a hair dryer, shampoo, soap, towels and toilet paper, so you can unwind in the tub or take a quick shower before heading out.
What is included with this room?
In the room you will find a 60-inch TV with premium channels , a coffee/tea maker, a mini-fridge, complimentary bottled water , an in-room safe, free local calls and free Wi-Fi . Cheyenne Mountain Resort charges a $40 nightly resort fee (plus tax, subject to change), billed per room. It covers amenities such as pool access and the fitness center, which is a 9,000-square-foot facility. Daily housekeeping is included.
Is this room a good fit for families, couples or longer stays?
It suits all three. The resort is family-oriented , with several pools, a splash pad and lake activities. Up to 3 children aged 17 and under stay free in the same room using existing bedding. Couples can choose the king bed and use the spa. For longer stays the desk, laptop workspace, wardrobe, iron and daily housekeeping help. The guest checking in must be 21 or older.
What is there to do and eat on the property?
The resort has an indoor pool, a seasonal Olympic-size outdoor pool, a private 35-acre lake for kayaking and paddleboarding (swimming in the lake is not permitted), sixteen tennis courts and eight pickleball courts. It also has Alluvia Spa & Wellness Retreat . For meals, Mountain View Restaurant serves a breakfast buffet, Elevations Lounge serves lunch and dinner, and The General Store in the lobby has coffee and snacks. Room service is available during limited hours.
How far is the resort from the airport, and do I need a car?
Colorado Springs Airport is about 9.8 miles away, and a fee-based airport shuttle and car service are offered. The resort is largely self-contained, but a car is generally useful for Garden of the Gods, Cheyenne Mountain Zoo and Pikes Peak. Both valet and self parking are available on site.
What should I know about check-in, payment and pets before I arrive?
Check-in is 4:00 PM and check-out is 11:00 AM. The resort is cash-free and accepts credit cards, debit cards and contactless payment. At arrival it authorizes room and tax charges plus $50 per night for incidentals , so a credit card is preferable to a debit card. The resort is dog-friendly , and a pet fee applies, though service animals are exempt.
Room, Bathtub
How are the beds arranged in the Room, Bathtub at Cheyenne Mountain Resort?
The room has 2 Queen Beds and sleeps up to 4 guests . The beds are dressed in premium, hypo-allergenic bedding. A rollaway or extra bed can be added for a surcharge, and a free crib is available for little ones.
Does the room have a balcony or patio, and what does it look out on?
Yes, the room opens onto a private balcony or patio with mountain views. The resort sits at the foot of the Pikes Peak Range and Cheyenne Mountain, so it is a good spot for morning coffee from the in-room coffee/tea maker.
What is the bathroom like?
The room has a private bathroom with a shower/bathtub combination . It comes with bathrobes, shampoo, soap, towels, toilet paper and a hair dryer. This makes it a practical choice for families who want a bath for children.
Is this room a good fit for families?
Yes. It sleeps four on two queen beds and offers a free crib , a 60-inch TV and a mini-fridge. Connecting rooms are available for larger groups. Up to 3 children aged 17 and under can stay free with a parent or guardian when using existing bedding. The resort also has a kiddie pool and splash pad, and the Gates Grille offers a children's menu.
What amenities can I expect in the room for working or relaxing?
The room has a desk, desk chair and laptop workspace with free Wi-Fi, plus air conditioning and heating. For downtime there is a 60-inch TV with premium channels . Other in-room extras are an iron and ironing board, a safe, a wardrobe or closet, a phone with free local calls, and daily housekeeping.
What does the resort fee cover?
The resort charges a nightly resort fee of $40 plus tax, billed per room and subject to change. It includes use of the complimentary fitness center, a 9,000-square-foot facility with weights and cardio equipment. Fitness classes such as spin and yoga cost extra. Pool access is also part of the fee.
Can I eat in the room, and where are the nearest places to dine?
Room service is available during limited hours. In-room dining runs 7:00 AM–11:00 AM for breakfast and 4:00 PM–9:00 PM for dinner. On property, Mountain View Restaurant serves a breakfast buffet, Elevations Lounge serves lunch and dinner, and The General Store in the lobby has coffee and grab-and-go snacks from 6:30 AM.
What are check-in times, and is there an age requirement?
Check-in is 4:00 PM and check-out is 11:00 AM . The guest checking in must be 21 or older . The resort is cash-free and takes credit cards, debit cards and contactless payment. At arrival it authorizes room and tax charges plus $50 per night for incidentals, so a credit card is preferred over debit.
Can I bring my dog to Cheyenne Mountain Resort?
Yes, the resort is dog-friendly . Dogs only are allowed, up to 2 per room and up to 80 lbs each. Third-party booking sites list a fee of about $35 per pet per day plus a refundable $50 deposit per stay. Service animals are exempt from fees. There are small grassy pet relief areas on the property.
How do I get to the resort, and will I need a car?
Colorado Springs Airport (COS) is about 9.8 miles away, and Denver International Airport is about 88 miles. A car is generally useful for exploring off-property, since the resort covers over 200 acres with recreation and dining largely on-site. Nearby attractions include Cheyenne Mountain Zoo, about 4 miles away, and Garden of the Gods.
Room, with Sofa bed, Mountain View
What does the Mountain View room at Cheyenne Mountain Resort look out on?
This room faces the mountains, and the resort sits at the foot of the Pikes Peak Range and Cheyenne Mountain . It has a private balcony or patio , so you can enjoy the outlook without leaving your room.
How are the beds arranged and how many people can the room sleep?
The room has 1 king bed and 1 double sofa bed and sleeps up to four guests . That suits a couple with children or two couples who don't mind sharing the room. A rollaway or extra bed can be added for a surcharge, and a crib is free.
What is the bathroom like?
It is a private bathroom with a shower and bathtub combination . Bathrobes, shampoo, soap, a hair dryer, towels and toilet paper are provided.
Is this room a good choice for families?
Yes. It sleeps four, has a free crib on request, and connecting rooms are available if you are traveling with a larger group. Up to three children aged 17 and under can stay free with a parent or guardian using the existing bedding. The primary guest checking in must be 21 or older.
What is in the room to make a longer stay comfortable?
You get a 60-inch TV with premium channels , a coffee and tea maker, a mini-fridge and free bottled water. There is also free Wi-Fi, free local calls and an in-room safe. A desk with chair and a laptop workspace suit anyone who needs to work, and an iron and ironing board, a wardrobe and daily housekeeping are included. Room service runs daily from 7:00 am to 10:00 pm.
What does the resort fee cover?
Cheyenne Mountain Resort charges a nightly resort fee of $40 plus tax (subject to change), billed per room. It covers amenities such as pool access and the fitness center , a 9,000-square-foot facility with classes at extra cost. Complimentary Wi-Fi is available throughout the resort.
What is there to do at the resort, and where can we swim?
The Aquatics Center has four pools, a waterslide and a kiddie pool. There is also a seasonal 35-acre lake with kayaking and paddleboarding, though swimming in the lake is not permitted . The heated Resort Pool at the main lodge is open year-round, 8:00 am to 10:00 pm , and an adults-only 21+ pool is available seasonally. The resort also has tennis and pickleball courts, and the Pete Dye-designed golf course at the Country Club of Colorado is about a 5-minute walk away.
Where can we eat without leaving the resort?
Mountain View Restaurant serves a breakfast buffet with terrace seating overlooking the Front Range. Elevations Lounge serves lunch and dinner with Colorado flavors, and The General Store in the lobby offers coffee, smoothies, ice cream and grab-and-go snacks from 6:30 am to 5:00 pm. Gates Grille at the golf course is reserved for resort guests and Country Club members, and has a children's menu.
What should I know about arrival, parking and payment?
Check-in is at 4:00 PM and check-out at 11:00 AM . Valet parking is $20 for 30 minutes to 4 hours, $30 for 4 to 8 hours and $40 for 8 hours or overnight. The resort is cash-free and accepts cards and contactless payment. On arrival it authorizes an extra $50 per night for incidentals, so a credit card works better than a debit card. Colorado Springs Airport is about 9.8 miles away, and a car is useful for exploring beyond the resort. Dogs are welcome for a fee.
Food & drink
10Is breakfast included at Cheyenne Mountain Resort?
No. The resort is not an all-inclusive property; breakfast is available a la carte, including a paid buffet at Mountain View Restaurant.
What are the Mountain View Restaurant breakfast hours at Cheyenne Mountain Resort?
Mountain View Restaurant serves breakfast Monday–Friday 7:00 AM–10:30 AM and Saturday–Sunday 7:00 AM–11:00 AM.
How much is the breakfast buffet at Cheyenne Mountain Resort?
The resort's daily breakfast buffet is offered for a fee; current third-party listings show a price but you should confirm the exact cost with the resort or BookResorts.
Do I need a reservation for Mountain View Restaurant at Cheyenne Mountain Resort?
No, reservations are not required at Mountain View Restaurant.
What dining options are on site at Cheyenne Mountain Resort?
On-site options include Mountain View Restaurant for breakfast, Gates Grille for lunch and dinner, Elevations Lounge for cocktails and Colorado-inspired bites, The General Store for coffee and snacks, and In‑Room Dining.
Are vegetarian options available at Cheyenne Mountain Resort's restaurants?
Yes. The resort's restaurants provide vegetarian menu options.
What are Gates Grille hours at Cheyenne Mountain Resort and who can dine there?
Gates Grille is open midweek through weekend with hours listed on the resort site; it is reserved for resort guests and Country Club of Colorado members and offers a children's menu for families.
When does The General Store at Cheyenne Mountain Resort open?
The General Store in the lobby is open daily from 6:30 AM to 5:00 PM and serves coffee, smoothies, ice cream, and grab-and-go snacks.
Is room service available at Cheyenne Mountain Resort?
Yes. In‑Room Dining is offered daily with breakfast and dinner service windows listed by the resort.
Does Cheyenne Mountain Resort include drinks with meals?
No. Meals and drinks are charged separately; the resort does not operate as an all-inclusive property.
Spa & wellness
8Does Cheyenne Mountain Resort have a spa?
Yes. The on-site spa is Alluvia Spa & Wellness Retreat, a full-service spa offering massages, facials, body treatments, and nail services.
What are the spa hours at Cheyenne Mountain Resort?
Published spa hours list Sunday–Thursday 10:00 AM–6:00 PM and Friday–Saturday 9:00 AM–7:00 PM, though hours vary by listing and should be confirmed directly with the resort.
Are there age restrictions for the spa at Cheyenne Mountain Resort?
Yes. Guests must be at least 16 years old to use the spa; the spa also offers Teen Spa Packages for younger guests.
What treatments does Alluvia Spa & Wellness Retreat at Cheyenne Mountain Resort offer?
The spa's menu includes therapeutic massages, facials, mineral-rich body treatments, manicures and pedicures, and bridal services such as hair and makeup.
Is the spa at Cheyenne Mountain Resort wheelchair accessible?
Yes. The spa is wheelchair accessible according to the resort's accessibility information.
Can I book spa appointments before arriving at Cheyenne Mountain Resort?
You can book spa appointments in advance, and it's recommended to confirm availability and hours directly with the resort or through BookResorts.
Are spa facilities included in the nightly resort fee at Cheyenne Mountain Resort?
Spa access is listed as one of the inclusions in the resort fee, but paid treatments are additional; confirm exact fee inclusions with the resort.
Does Cheyenne Mountain Resort offer couples or bridal spa services?
Yes. The spa offers bridal services and treatment options that can accommodate couples and wedding parties.
Pools & on site
9What pools does Cheyenne Mountain Resort have?
The resort has multiple pools including an indoor pool open year-round, a seasonal outdoor Olympic-size pool, a seasonal adults-only (21+) private pool and hot tub, a kiddie pool and splash pad, and a year-round heated Resort Pool at the main lodge.
Is the main Resort Pool at Cheyenne Mountain Resort heated year-round?
Yes. The Resort Pool at the main lodge is open all year and is heated.
Can guests swim in the resort's private lake at Cheyenne Mountain Resort?
No. Swimming in the private 35-acre lake is not permitted, but the lake offers seasonal kayaking, paddleboarding, and beach volleyball.
What are recreation pool hours at Cheyenne Mountain Resort?
Recreation swimming hours are typically 10:00 AM–7:00 PM, with extended times Thursday–Sunday through Labor Day; check the resort for current seasonal schedules.
When do the water slides and boats operate at Cheyenne Mountain Resort?
Water slides and boats generally operate daily from 10:00 AM–6:00 PM, per the resort's published information.
Is there an adults-only pool at Cheyenne Mountain Resort?
Yes. The resort maintains a seasonal adults-only (21+) private pool and hot tub in addition to family pools.
Are pool areas included with my room at Cheyenne Mountain Resort?
Pool access is included among amenities associated with the nightly resort fee, but specific program inclusions can change so confirm with the resort.
Does Cheyenne Mountain Resort have a kiddie pool or splash pad?
Yes. There is a kiddie pool and splash pad for younger children at the resort's Aquatics Center.
What are the seasonal dates for the outdoor pool at Cheyenne Mountain Resort?
Third-party listings show a seasonal outdoor pool open from late May through early September; confirm current seasonal opening and closing dates with the resort.
Weather & seasons
9What is the weather like in summer near Cheyenne Mountain Resort?
Summer brings warm days—typically highs in the low-to-mid 80s°F—and cooler nights, with afternoon thunderstorms common in mountain areas.
When is the best time to visit Cheyenne Mountain Resort for fall colors?
Fall, especially mid-September through early October, is when peak aspen color usually occurs and many locals consider this a top time to visit.
How is spring weather around Cheyenne Mountain Resort?
Spring (March–May) brings variable conditions with blooming wildflowers and occasional unpredictable weather; plan for changing conditions during these months.
What should I expect for winter weather at Cheyenne Mountain Resort?
Winter often alternates between snowy days and mild sunshine, and occasional snowstorms can occur, but sightseeing is generally possible throughout the season.
What are the shoulder seasons at Cheyenne Mountain Resort for fewer crowds?
Shoulder seasons in May–June and September–October typically offer comfortable temperatures, smaller crowds, and lower rates compared to peak summer.
Which month is usually the hottest near Cheyenne Mountain Resort?
July is normally the hottest month of the year in the Colorado Springs area.
Which month has the clearest skies near Cheyenne Mountain Resort?
September is reported to be the clearest month, with mostly clear or partly cloudy skies a large portion of the time.
Do afternoon thunderstorms affect activities at Cheyenne Mountain Resort in summer?
Yes. Afternoon thunderstorms are common in summer and can affect outdoor activities, so plan outdoor plans for mornings or check local forecasts.
Do I need a car to explore the area around Cheyenne Mountain Resort in different seasons?
A car is generally recommended to explore off-property year-round, since the resort sits on extensive grounds and regional attractions are spread across the area.
Getting there & around
8How do I get to Cheyenne Mountain Resort from Colorado Springs Airport (COS)?
Colorado Springs Airport is the nearest airport; drive times vary by source but are commonly listed around 13–28 minutes. The resort also lists an airport shuttle service for guests—confirm availability and scheduling with the resort or your BookResorts agent.
How far is Cheyenne Mountain Resort from Denver International Airport (DEN)?
Denver International Airport is an alternate gateway; distance and drive time vary by route, and Hyatt lists DEN about 88.3 miles away. Expect about a two-hour drive depending on traffic and weather.
Is public transportation available to Cheyenne Mountain Resort?
There is a Hwy 115 & Cheyenne Mountain southbound bus stop about 500 meters from the resort that links to city attractions. For most off-property sightseeing a car is recommended.
Does Cheyenne Mountain Resort have parking?
Yes — the resort offers valet parking and self-parking on site; valet carries a surcharge while self-parking may also have fees. Confirm current parking rates with the resort.
Can I get an airport transfer through the resort?
The resort lists a fee-based airport shuttle and car service; contact the resort or your BookResorts agent to arrange and confirm times and costs.
Is it necessary to rent a car when staying at Cheyenne Mountain Resort?
A car is generally recommended to explore off-property destinations because the resort is spread across over 200 acres and many regional attractions are easier to reach by car.
What is the address for Cheyenne Mountain Resort?
The address is 3225 Broadmoor Valley Road, Colorado Springs, Colorado, 80906, US.
Does Cheyenne Mountain Resort accept cash for on-site payments?
No; the resort operates a cash-free environment and accepts credit cards, debit cards, and other contactless forms of payment.
Things to do
8What outdoor activities can I do at Cheyenne Mountain Resort?
On-property options include golf, tennis and pickleball courts, multiple pools, seasonal kayaking and paddleboarding on the private 35-acre lake, beach volleyball, and hiking/biking access nearby.
Can I swim in the resort's lake at Cheyenne Mountain Resort?
No, swimming in the private 35-acre lake is not permitted, but kayaking, paddleboarding, and beach activities are available seasonally.
What pool options are available at Cheyenne Mountain Resort?
The resort has multiple pools including an indoor pool open year-round, a seasonal Olympic-size outdoor pool, a seasonal adults-only (21+) private pool and hot tub, a kiddie pool and splash pad, and a year-round heated resort pool at the main lodge.
Are waterslides and lake boats available at Cheyenne Mountain Resort?
Yes — water slides and boats operate daily during the season with posted hours, but specific operating dates and times should be confirmed with the resort.
Does Cheyenne Mountain Resort have a spa and what services are offered?
Yes — the Alluvia Spa & Wellness Retreat offers massages, facials, body treatments, nail services, and bridal and teen spa packages; guests under 16 are not allowed in the spa.
Is there a fitness center at Cheyenne Mountain Resort?
Yes — a complimentary 9,000-square-foot fitness center with weight and cardio equipment is available, and studio classes such as spin and yoga are offered for an extra fee.
Does Cheyenne Mountain Resort have activities for children?
Yes — the resort is family-oriented and features a kiddie pool, splash pad, arcade/game room, playground, and family-friendly outdoor activities.
Can I play golf while staying at Cheyenne Mountain Resort?
Yes — guests can play at the nearby Country Club of Colorado golf course and the resort offers golf cart access, rental clubs, and lessons with a pro.
Weddings & celebrations
8Does Cheyenne Mountain Resort host weddings?
Yes — the resort offers a range of indoor and outdoor wedding and event spaces and provides wedding planning services.
What wedding venues does Cheyenne Mountain Resort offer on site?
Venues include the 6,400 sq ft Colorado Ballroom (up to 600 guests), Grand Rivers Room, Remingtons Ballroom, Centennial Ballroom with terrace, Grand Rivers Terrace, Lakeside Beach, Tava Green, Quail Terrace, and other indoor/outdoor ceremony lawns.
What is the maximum wedding capacity at Cheyenne Mountain Resort?
Overall maximum wedding capacity is commonly cited as 350 guests for many of the resort's event configurations; specific venue capacities vary and some sources note higher capacities for multi-day celebrations.
Are there curfews or noise rules for weddings at Cheyenne Mountain Resort?
Yes — outdoor events generally observe a 10:00 PM curfew and indoor events a 12:00 AM curfew; the resort enforces outdoor noise ordinances starting at 10:00 PM.
Does Cheyenne Mountain Resort charge a site or ceremony fee?
Yes — public vendor listings reference a site/ceremony fee and a ceremony fee of $7,500 that includes certain items; confirm current fees and inclusions with the resort's wedding team.
Can I have an outdoor ceremony by the resort lake at Cheyenne Mountain Resort?
Yes — Lakeside Beach is a private waterfront ceremony option on the resort's 35-acre lake, and the resort offers several outdoor ceremony lawns with mountain views.
How many events can Cheyenne Mountain Resort host in a day?
The resort can run three or more events per day; coordinate scheduling and availability with the resort's events team when planning your date.
Who should I contact to discuss weddings at Cheyenne Mountain Resort?
Contact the resort's wedding and events team directly for detailed proposals and availability, or ask your BookResorts agent to connect you and handle arrangements.
Booking & prices
11What are the standard check-in and check-out times at Cheyenne Mountain Resort?
Standard check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is there a minimum age to check in at Cheyenne Mountain Resort?
Yes — the primary guest checking in must be at least 21 years old.
Does Cheyenne Mountain Resort charge a resort fee?
Yes — the resort charges a nightly resort fee; the amount is listed on hotel pages and should be confirmed at booking as it is subject to change.
What does the resort fee at Cheyenne Mountain Resort include?
The resort fee covers amenities such as fitness center and pool access, in-room bottled water and coffee, and complimentary Wi‑Fi; specific inclusions can vary so confirm with the resort when booking.
Are meals included with Cheyenne Mountain Resort room rates?
No — the property is not an all-inclusive resort; meals and drinks are charged separately, and on-site restaurants operate a la carte.
Is Wi‑Fi included when I book a room at Cheyenne Mountain Resort?
Yes — complimentary Wi‑Fi is available throughout guest rooms and public areas.
What room types are available at Cheyenne Mountain Resort?
Room types include Room, Resort View (High Floor); Room, Resort View; Room; Room, with Sofa bed, Resort View; Presidential Suite; Room, Mountain View; Room, Bathtub; and Room, with Sofa bed, Mountain View.
Can children stay free in a room at Cheyenne Mountain Resort?
Up to three children aged 17 and under can stay free in the same room as a parent or guardian when using existing bedding; verify this policy at booking for your specific rate and room type.
Does Cheyenne Mountain Resort allow pets?
Yes — the resort is dog-friendly; third-party sources list limits such as up to two dogs per room and weight limits, with a pet fee and refundable deposit possibly applying, and service animals exempt from fees. Confirm current pet rules and fees before traveling.
How does Cheyenne Mountain Resort handle payment and incidental holds?
The resort is cash-free and accepts major cards; at arrival the hotel typically authorizes room and tax charges plus an incidental hold (reported as an additional $50 per night on some listings), so using a credit card is recommended.
Can I book Cheyenne Mountain Resort through BookResorts?
Yes — BookResorts is an independent travel agency that can book the resort for you; for 24/7 agent assistance use +1 (888) 605-1350.
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